Alert notification module allows business rules to be defined which should trigger an alert by sending an e-mail along with any relevant information.
|Alert Rules||Define one or more rules which should generate an alert notification. For example, when a customer exceeds their credit limit, when the number of orders reaches a specified number, or when sales of a certain types of items reach a quantity. These rules will be checked on a periodic basis to determine if an alert is needed.|
|Triggering Events||Specific events can generate alerts immediately at the time the event occurs rather than periodically. This capability can be used to send notifications at the time a transaction is entered. This facility can also be used by custom applications to provide notification|
|Notification Target||Configuration rules determine the person who should receive a specific notification and if the designated person is not available the escalation process.|
|E-mail Notification||When an alert notification is sent additional information can be provided as a simple message indicating what needs to be done or an attached report with detailed information.|